Saudi Arabia has introduced a new range of digital services on the Absher platform, further enhancing government e-services for both Saudi citizens and expatriates. The initiative, launched by the Interior Ministry’s Directorate of Passports, is part of the kingdom’s ongoing efforts to digitize public services, making them more accessible, efficient, and convenient.
The new services aim to streamline procedures, reduce paperwork, and eliminate the need for in-person visits to government offices, allowing residents to complete essential processes from their smartphones or computers.
Key Features of the New Absher Services
With the latest updates, Absher users can now access several new digital services, including:
- Passport Services for Dependents: Users can upload photos of their dependents directly on the app when issuing or renewing a passport, ensuring a seamless application process without visiting government offices.
- Updating Passport Data for Expats: Foreign residents can now update their passport details online, ensuring their residency records remain accurate and up to date.
- Digital Identity for Expats: Expatriates can now view and display their digital identity on Absher, making it easier to present identification when requested by authorities in the Kingdom.
- Saudi National ID Services: Citizens can renew their national ID card or request a replacement in case of loss or damage directly through the app. Users can even upload their personal photos via Absher, further simplifying the process.
- Updating Educational Qualifications: Absher now allows users to register and update their educational qualifications with the Ministry of Education, ensuring their credentials are accurately recorded in official government systems.
How to Access These Services
To use the new digital services, beneficiaries need to log in to their Absher accounts via the Absher platform or mobile app. The app provides step-by-step guidance on requirements, necessary documents, and procedures to complete each service quickly and efficiently.
Enhancing Government Efficiency Through Digital Innovation
Speaking about the initiative, Maj. Gen. Saleh Al Murabba, the chief of the Saudi Directorate of Passports, emphasized the government’s commitment to expanding digital services and improving accessibility for citizens and expats.
"Our goal is to save time, streamline procedures, and improve service quality," he said. "These new services allow people to complete their official transactions more easily without the need for physical visits."
This aligns with Saudi Arabia’s broader Vision 2030 initiative, which prioritizes digital transformation, e-governance, and smart technology to enhance the country’s public services and business environment.
The Growth of Absher and Saudi Arabia’s Digital Revolution
Launched in 2013 by the Saudi Interior Ministry, the Absher app has rapidly expanded to include a wide range of government services. Initially introduced to simplify administrative procedures, it now provides access to services such as:
- Applying for jobs within government and private sectors.
- Renewing passports, residency permits, and driving licenses.
- Paying traffic fines and managing vehicle registrations.
- Requesting official documents and travel permits.
- Tracking applications and submitting government-related inquiries.
Saudi Arabia’s digital transformation accelerated significantly during the COVID-19 pandemic, when the government prioritized online services to reduce physical contact and enhance accessibility. The continued expansion of Absher reflects the Kingdom’s commitment to modernization, efficiency, and providing a seamless digital experience for all residents.
A Step Towards a Fully Digital Future
By launching these new Absher services, Saudi Arabia is taking another major step toward becoming a global leader in digital governance. The country’s ongoing efforts to enhance its e-services demonstrate its vision for a more connected, efficient, and technology-driven society.
With more digital innovations expected in the coming years, Absher remains at the forefront of revolutionizing government services, making life easier for millions of Saudi citizens and expats alike.