On April 24, 2025, Netflix went dark for countless users across the globe, sparking a wave of frustration as subscribers couldn’t log in, stream, or even access their profiles. The outage hit hard, with complaints flooding in from the U.S., UK, Europe, Canada, the Middle East, and beyond. It was a rough night for couch potatoes and die-hard fans, especially those itching to dive into the freshly dropped final season of You.
The chaos kicked off around 7 p.m. UK time, when users started slamming into error messages like the dreaded TVQ-RND-100 profile code. Some got booted out mid-episode, others couldn’t sign in at all, and a few found themselves staring at strangers’ watch lists or profiles that weren’t theirs. Social media lit up with gripes—error codes, endless buffering, and random logouts were the night’s big villains. In the U.S., major cities like New York, Chicago, Dallas, and Los Angeles reported the heaviest clusters of issues, with thousands of complaints spiking by 9 p.m.
Netflix’s status page stayed mum for hours, leaving users to vent their woes on platforms like DownDetector, which tracked a massive surge in reports from dozens of countries, including Italy, France, and the UAE. The streaming giant finally confirmed the outage, admitting the service had buckled under unspecified technical glitches. By early April 25, Netflix announced the platform was back online, though some stragglers still struggled to reconnect. The company didn’t spill details on what caused the meltdown or how many users got hit, but the scale was undeniable—millions were likely affected.
This wasn’t Netflix’s first stumble. A similar crash in December 2023 left viewers high and dry for three hours, and another in November 2024 tanked during a hyped-up Jake Paul-Mike Tyson boxing match. Each time, the outages exposed the streaming titan’s growing pains as it juggles massive global demand and high-stakes live events. For now, the service is back, but the April 24 blackout left plenty of subscribers wondering if their next binge might hit another wall.
The outage began on April 24, 2025, and was resolved by April 25, 2025. Users reported login failures, profile errors, and streaming issues across multiple countries. Netflix confirmed the outage and restoration but provided no cause or user impact numbers.