Marvel Rivals, the highly anticipated team-based PvP shooter developed by NetEase, experienced significant server downtime on February 25, 2025. Thousands of players reported issues connecting to matches, with many encountering the "2103 Operation Frequency Too High" error message.
The outage affected players across multiple regions, including North America, Europe, and Asia, and impacted all platforms where the game is currently available, including PC, Xbox, and PlayStation 5.
NetEase Responds to Server Downtime
Following an outpouring of complaints from players on Reddit, Discord, and Twitter, a community manager from NetEase, identified as James, addressed the situation in the official Marvel Rivals Discord server:
"We are aware of the ongoing server issues and are actively investigating the cause. Thank you for your patience while we work on a fix. We will provide updates as soon as possible."
At approximately 8:40 PM PST, NetEase announced that the servers were gradually coming back online, and players could resume matchmaking. The total downtime lasted around one hour, but some users still reported lingering connectivity issues.
What Caused the Outage?
While NetEase has not provided a detailed explanation for the "2103 Operation Frequency Too High" error, early speculation suggests that the issue may have been triggered by:
- Unexpected player traffic spikes, overwhelming the matchmaking system.
- Backend server overload, leading to frequent disconnections.
- Ongoing maintenance or updates, which may have caused instability.
Community Reactions
Many Marvel Rivals players took to social media and gaming forums to share their frustrations over the downtime. Some users on Reddit and Steam Community even suggested that recent updates to the game’s matchmaking system may have contributed to the problem.
Despite the frustration, others praised NetEase for quickly addressing the issue and restoring the servers within a relatively short timeframe.