EE customers in the UK are being warned about a rise in scam text messages, with fraudsters attempting to trick users into sharing personal details or clicking on malicious links. The mobile network has launched a public awareness campaign to help customers identify and report fraudulent messages.
Here’s everything you need to know about these scams, how to stay safe, and what EE is doing to protect its users.
EE Warns About Romance Scam Texts ("Unprotected Texts" Campaign)
With Valentine’s Day just passing, EE has issued a special scam warning for online daters. As part of its "Unprotected Texts" campaign, EE has revealed that:
93% of online daters share personal information via text messages, making them vulnerable to fraud.
Scammers impersonate romantic interests to steal money or personal data.
Red Flags: Requests for money, urgent/emotional messages, reluctance to do video calls or meet in person.
🔹 EE’s Advice: Verify identities before sharing personal details. If you suspect a scam, block the sender and report the message to EE.
Fake EE Text Messages: Phishing Scams on the Rise
Many EE users have recently reported fake text messages that claim to be from the mobile network. These messages typically:
Ask users to update their personal details.
Include suspicious links leading to fake EE login pages.
Come from random numbers, rather than EE’s official number (150).
How to Spot a Fake EE Message:
EE will never ask you to update details via a text link.
Check the sender’s number – official EE messages only come from 150.
Look for spelling errors or urgent language (e.g., "Your account is in danger! Click here now!").
If you receive a suspicious text, forward it to 7726 (SPAM) and delete it immediately.
EE Text Message Allowance Notifications – How to Tell If It’s Real
Some EE customers have received texts warning that they are running out of text messages and need to purchase extra allowances.
🔹 Genuine EE notifications:
Come from 150 (EE’s official number).
Can be verified by logging into your EE account or MyEE app.
Will never ask you to enter payment details via a link in the message.
🔹 Fake notifications may:
Come from unknown numbers or email addresses.
Contain links that don’t match EE’s official website.
Urge immediate action without official verification.
How to Protect Yourself from EE Text Message Scams
🔹 Verify Messages: If you receive a text from EE that looks suspicious, check your account via the EE website or app before taking action.
🔹 Never Click on Unverified Links: EE does not request sensitive information via text messages.
🔹 Use Two-Factor Authentication (2FA): Secure your EE account with 2FA to prevent unauthorized access.
🔹 Report & Block Scammers: Forward any suspected scam texts to 7726 (SPAM) and delete the message from your device.
🔹 Contact EE Directly: If you're ever unsure, call EE’s official customer service number (150) or visit www.ee.co.uk.
Stay Alert & Stay Safe
EE customers should be extra cautious about text messages that ask for personal details, payments, or account updates. Scammers are becoming more sophisticated, but by following EE’s security tips, you can avoid falling victim to these fraud attempts.
If in doubt, verify with EE.
tay informed and report scams to 7726.
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