Dubai’s Roads and Transport Authority (RTA), in partnership with Keolis MHI, has launched a new digital violations detection platform to enhance inspection operations on the Dubai Metro and Tram systems. The system aims to automate violation monitoring, streamline ticket inspections, and improve passenger compliance.
Key Features of the Violations Detection Platform
Automated Ticket Inspections
The platform digitally verifies tickets, reducing manual checks and enhancing efficiency.
Detects unauthorized access to Gold Class cabins by Silver nol cardholders.
Real-Time Violation Monitoring
The system automatically flags violations such as:
- Misuse of designated areas (e.g., men using women-only cabins).
- Passengers failing to validate their nol cards properly.
Data-Driven Enforcement
Uses AI and data analytics to identify violation hotspots, allowing RTA to strategically deploy inspectors.
A central monitoring system tracks inspections in real time, ensuring faster responses to non-compliance cases.
Impact of the New System
More Inspections: The RTA reports a 14% increase in monthly inspections since the platform’s rollout.
Better Passenger Experience: Ensuring compliance enhances comfort and security for Dubai Metro and Tram riders.
Operational Efficiency: Reducing manual ticket checks allows inspectors to focus on safety and service quality.
Dubai’s Commitment to Smart Transport Solutions
This initiative aligns with Dubai’s Smart Mobility Strategy, aiming to leverage AI and digital technologies to enhance the efficiency of public transportation. The new platform demonstrates RTA’s continued investment in technology to maintain Dubai’s reputation as a global leader in intelligent transport systems.